Service Call

Starting at $150
Quick fixes, troubleshooting, dead ports, Wi-Fi dropouts, basic cleanup.

• Best for: small problems that need a fast answer
• Includes basic testing + recommendations

Business Network Refresh

Starting at $600
Router/switch/Wi-Fi tuning, closet cleanup, labeling, and stability improvements.

• Best for: “it works, but it’s unreliable”
• Clear documentation and simple handoff

Full Infrastructure

Starting at $1800
Cabling, racks, cameras, labeling, and documentation — top to bottom.

• Best for: buildouts, expansions, full clean installs
• Designed to scale and stay maintainable

Common line items

• Hourly troubleshooting: $95/hr base rate; adjusted for team size and job scope
• After-hours work: +25–50% depending on time/day
• On-site assessment / site survey: $50 (credited toward project)
• Cable runs: quoted per drop (distance/ceiling/walls matter)
• Camera installs: quoted per camera + recording setup

We’ll recommend the simplest fix first — not the most expensive one.

Emergency response

If your network is down and business is impacted, we can prioritize an emergency call when scheduling allows.

• Emergency dispatch fee: $150–$300
• Emergency hourly rate: $175/hr
• Best effort response: same day / next day depending on active jobs

If it’s not urgent, we’ll schedule normal priority to save you money.

Option A — Quote without an on-site visit

1. You send details: what’s happening, what you need, and photos if helpful (cable management, terminations, closet, gear).
2. We review it: if it’s clear, we’ll build a straightforward quote. If it’s not clear, we’ll recommend an on-site assessment.
3. We call to explain: we walk through the quote and answer questions.
4. Schedule or adjust: we set an appointment, or we revise the plan if you want different options.
5. We fix it: our team shows up, solves the problem, tests everything, and makes sure it’s stable.

Option B — On-site assessment first

1. On-site visit: we come out, inspect the situation, and identify the cleanest path forward.
2. Assessment cost: includes drive time + professional evaluation (credited toward larger projects when applicable).
3. Game plan + action steps: you get a clear plan of what we’ll do and why.
4. Equipment clarity: if the project requires major gear (example: a $5k server), we’ll call it out upfront before work starts.
5. Implement efficiently: once approved, we execute the plan, test it, label it, and document it.

Why costs can vary

• Distance + difficulty (walls, ceilings, conduit, mounting locations)
• Existing wiring condition (reusable vs needs repair)
• Number of drops, cameras, access points, and devices
• Closet condition (simple cleanup vs full rebuild)
• Scheduling needs (after-hours / tight timelines)

We’re a small local business — larger projects may need planning time so we can do it right the first time.

What you’ll get from us

• Clear options (simple fix vs long-term solution)
• Neat work: labeling, testing, and clean installs
• Plain-English explanations
• Documentation you can actually use